Moana voyages is committed to contribute to the development of sustainable and responsible tourism in the long term by promoting respectful, inclusive and innovative perspectives.

Sustainability management & legal compliance

Sustainability commitment

Moana Voyages leadership is fully committed to the company's sustainability performance and endorses the company's mission statement and policy in this regard.

We will use the Travelife platform to report on our sustainability progress to monitor it. We are committed to communicating our sustainability performance every two years.

Sustainability management & legal compliance

Moana Voyages commits to continuous improvement of sustainability practices, including the ongoing monitoring and evaluation of our sustainability policy, with dedicated personnel and resources to achieve our sustainability goals.

Our agency follows all local, national, and international regulations as they relate to human resources, human rights, children’s rights, land rights, environmental management and wildlife. We follow a zero-tolerance policy for corruption, bribery, forced labor, and discrimination.

Internal management: social policy & human rights


We recognize that our employees are our biggest asset for delivering meaningful travel experiences to our customers.

Therefore, we maintain a clear human resource policy and allocate ressources to ensure:

  • Legal compliance in all regards
  • A safe, healthy, and welcoming workplace
  • Fair contract conditions including fair compensation
  • Training opportunities
  • Participation in the sustainability activities
  • Inclusion and equal opportunity for all employees, particularly with regard to compensation, promotion, distribution of benefits, and professional development opportunities.
  • Encouragement of similar commitment from all partners and suppliers

Internal management: environment

Environmental management of office operations

We are committed to keeping the direct footprint of our business operations as minimal as possible and actively follow environmentally-sound principles. We communicate our commitment to responsible environmental management and encourage environmental responsibility amongst our employees and stakeholders.

We have the following measures in place:

  • Follow all local and national regulations concerning environmental law
  • Purchase locally, in bulk, with limited packaging, sustainability certified whenever possible
  • Print only when absolutely necessary, and when printing, always print double-sided on grayscale. Paper must always be FSC or equivalent certified
  • All equipment and lighting is energy-efficient and turned off/unplugged/on sleep mode when not in use
  • Waste is separated into the following categories: plastic, paper products, metal and is disposed of properly by the municipality

Carbon management of office operations

Moana Voyages is committed to reducing its carbon footprint by:

  • Reducing travels as much as possible
  • Monitoring and measuring carbon footprint with the aim to reduce as much as possible and offset remaining amounts.
  • Encouraging teleworking whenever possible.
  • Commiting to offsetting our remaining direct and indirect carbon from travel and fossil energy use via atmosfair.
  • Installing energy efficient equipment and appliances (such as computers and air conditioning)

Land use

Moana Voyages offices are located in an urban area and abides by all local land use laws.

General suppliers policy

  • Moana Voyages is committed to sourcing its products and services responsibly, avoiding harmful impacts on society, culture and nature as much as possible. We expect the same level of engagement and commitment from our suppliers.
  • Moana Voyages prefers to work with partners that share the company’s commitment towards sustainability. This means that we prefer partners that have a written sustainability statement as an integral part of their business policy and/or a clear sustainability policy in place.
  • Moana Voyages prefers to work with suppliers that are locally owned or managed, use local and seasonal products and services and benefit the local community by hiring locally and equitably and by providing fair working conditions.
  • Whenever possible, Moana Voyages prefers to select partner companies that comply with tourism-specific, internationally recognized (GSTC-accredited) certifications, or other sustainability certifications.
  • Moana Voyages will end immediately any relationships with suppliers that violate local, national and international regulations, specifically through acts of bribery, corruption, discrimination, and violation of human rights.
  • Moana Voyages raises awareness amongst its suppliers to adopt sound social and environmental practices, and to minimise their carbon footprint.


  • In the accommodation selection process, Moana Voyages considers the sustainability practices of its potential future partners by taking into account their sustainability management and social and environmental footprint.
  • Moana Voyages favours the selection of accommodations that respect and protect land use, as well as respectfully highlight elements of local architecture, customs and traditions
  • Moana Voyages has identified the initiatives of its most committed suppliers in order to highlight them in our catalog. We thus invite our travelers to choose partners displaying good practices.
  • Moana Voyages does not contract directly or indirectly accommodations which are involved in compulsory labour or which employ children to complete work which is normally undertaken by adults. There are special working times and conditions for children working within the business, in accordance with the UN Convention on the Rights of the Child and/or the ILO convention 138.
  • In case of clear evidence that accommodations jeopardize the provision or integrity of basic services such as food, water, energy, healthcare or soil to the neighboring communities, it can be reason to terminate the cooperation with the accommodation.

Activities & Excursions

  • Moana Voyages offers no activities that harm humans, animals, plants, natural resources (e.g. water/energy), or which are socially/culturally unacceptable.
  • Wildlife species are not harvested, consumed, displayed, sold, or traded.
  • Excursions which include interactions with wildlife comply with relevant codes of conduct. Taking into account cumulative impacts, they do not lead to any adverse effects on the viability and behavior of populations in the wild. Any disturbance of natural ecosystems is minimised, rehabilitated, and there is a compensatory contribution to conservation management.
  • Excursions in which captive wildlife is held are not offered, except for properly regulated activities in compliance with local, national and international law. In case of living specimens of protected and wildlife species, these are only kept by those authorized and suitably equipped to house and care for them humanely.
  • Moana Voyages gives preference to excursions and activities that benefit local communities, respect cultural integrity and animal welfare and support environmental protection.
  • Moana Voyages has identified the initiatives of its most committed activities and excursions providers in order to highlight them in our catalog. We thus encourage our travelers to choose service providers displaying good practices.


Sustainable destination

Moana Voyages focuses on one main destination, the Islands of Tahiti (in addition to a few other destinations of the Pacific), which has committed to sustainability as an integral part of its development.

Contribution to local communities / local economic network

Moana Voyages commits to positive contribution to the destination in which it operates, by:

  • Sourcing locally and responsibly, and supporting local and traditional arts and culture
  • Encouraging travelers to shop responsibly and educating them about prohibited souvenirs
  • Contributing, along with local partners, to the Islands of Tahiti's new tourism development strategy. This strategy focuses on several lines of sustainable development such as the involvement of local population, community-centered planning, the promotion of cultural identity and the balance of tourism benefits across the islands.
  • Respecting and advocating for all human rights

Environmental stewardship in destination

Moana Voyages commits to environmental stewardship in the destination in which it operates by educating travelers about the principles of responsible travel and responsible visitor behaviour

Customer communication and protection


Our customer protection is our priority. Therefore, we ensure :

  • Legal compliance in all regards
  • Customers and their data are protected

Marketing and communication

  • Moana Voyages strives to be truthful in all situations and at all times. We offer products and services that do what we claim in our communications.
  • We honour our explicit and implicit commitments and promises.
  • We are anti-greenwashing and stand behind our sustainability claims.

Sustainability communication

Customers are educated about the sustainable choices they can make, including transparent communication on:

  • Accomodations, activities and excursions that display good practices in terms of sustainability
  • Responsible shopping
  • Recommendations to travel responsibly in the Islands of Tahiti and to preserve their beauty

Customer experience

  • Moana Voyages aims for all travelers experiences to be positive, for themselves as well as the destination in general and all stakeholders involved, directly or indirectly.
  • Moana Voyages maintains open lines of communication with its customers and encourages feedback at any time and on any topic, including sustainability.

Contact / Responsible person

All staff are responsible for the ownership and undertaking of this policy.

All staff are responsible for the promotion and implementation of this sustainability policy within their departments.

The implementation of this policy will be lead by the Sustainability Coordinator, Nanihi Tchan fa.

Effective date

This policy is effective from March 20, 2024.

Revision history

This policy was revised on May 14, 2024.
This policy will be revised by January 1, 2026.

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